The JOSTUM school fees portal is accessible at the official Joseph Sarwuan Tarka University, Makurdi (formerly Benue State University) website where students can check fees, generate invoices, and make payments online. The portal streamlines the payment process for all students across different faculties and levels.
This guide explains how to access the portal, pay your fees, and resolve common payment issues.
How to Access JOSTUM School Fees Portal
Follow these steps to access the payment portal:
Step 1: Visit the Official Website Go to the Joseph Sarwuan Tarka University Makurdi official portal. Navigate to the “Students” or “Portal” section on the homepage.
Step 2: Log In with Your Credentials Use your matriculation number and password to log in. Fresh students use their JAMB registration number or admission number for first-time login.
Step 3: Navigate to Fees Section Once logged in, click on “School Fees” or “Fee Payment” from the dashboard menu.
Step 4: View Your Fee Breakdown The portal displays your specific fees based on your faculty, level, and student category (fresh or returning).
What You Can Do on JOSTUM Fees Portal
The portal allows you to:
Generate Payment Invoice Create a unique Remita Retrieval Reference (RRR) for your fees payment.
View Fee Breakdown See detailed charges including tuition, acceptance fees, departmental dues, and other compulsory payments.
Make Online Payment Pay directly through the portal using ATM cards, bank transfer, or Remita platform.
Download Payment Receipt Get confirmation of successful payment for your records and registration clearance.
Check Payment History View all previous payments made throughout your time at the university.
JOSTUM School Fees Payment Process
Step 1: Generate RRR After viewing your fees, click “Generate Invoice” or “Generate RRR” to create your payment reference number.
Step 2: Choose Payment Method Select from available options: online payment (card/bank transfer), bank deposit, or Remita.
Step 3: Complete Payment Enter your payment details and confirm the transaction. Keep your transaction ID safe.
Step 4: Verify Payment Status Return to the portal after payment to confirm it reflects as “Paid” on your dashboard.
Step 5: Print Receipt Download and print your payment receipt for physical registration and clearance.
Accepted Payment Methods
JOSTUM accepts these payment channels:
Remita Platform The primary payment gateway for all university fees. Pay using your RRR at any bank or online.
Bank Deposits Direct payment into designated university accounts. Ensure you include your RRR and name.
Online Card Payment Visa, Mastercard, and Verve cards are accepted through the portal.
Bank Transfer Transfer to the university account using your RRR as reference.
Common Portal Issues and Solutions
Problem: Cannot Log In Check that you’re using the correct matriculation number format. Fresh students should use their admission number. Reset your password if you’ve forgotten it through the “Forgot Password” link.
Problem: Payment Not Reflecting Wait 2 to 4 hours for payment confirmation. If it still doesn’t show, visit the Bursary Department with your payment evidence (bank alert, receipt, or transaction ID).
Problem: RRR Generation Failed Clear your browser cache and try again. Use Google Chrome or Mozilla Firefox for best results. If the issue persists, contact ICT support or visit the Bursary Department.
Problem: Wrong Amount Charged Verify the amount with your faculty or Bursary Department before payment. If you’ve paid the wrong amount, report immediately with your receipt.
Important Reminders for JOSTUM Students
Always use the official portal. Avoid paying through unauthorized websites or middlemen claiming to process payments faster.
Keep multiple copies of receipts. Save digital copies and print at least two physical copies for registration and final clearance.
Pay before deadlines. Late payment attracts penalty fees of ₦5,000 or more depending on how late you are.
Verify payment details carefully. Double-check your name, matriculation number, and amount before confirming any transaction.
Frequently Asked Questions (FAQs)
What is the JOSTUM portal address?
The official portal is accessible through the Joseph Sarwuan Tarka University Makurdi website. Always verify you’re on the correct site by checking the URL for official domain extensions (.edu.ng or .ng).
Can I pay school fees in instalments through the portal?
JOSTUM allows instalment payments for returning students. The portal generates separate RRRs for first and second instalments. Fresh students typically pay full fees at once.
What do I do if my payment was deducted but not confirmed?
Wait 24 hours for the system to update. If payment still doesn’t reflect, visit the Bursary Department with your bank statement, transaction receipt, and RRR number.
Can someone else pay my fees through the portal?
Yes. Anyone can pay using your generated RRR. The payment will be credited to your account regardless of who makes the payment.
Is the portal available 24/7?
The portal is generally accessible round the clock. However, maintenance periods may occur. Avoid last-minute payments to prevent deadline issues due to technical downtime.
Can I use the portal on my phone?
Yes. The JOSTUM portal is mobile-friendly and works on smartphones and tablets. Ensure you have stable internet connection for smooth transactions.
Final Note: Always confirm current portal procedures and fees directly from JOSTUM’s official website or Bursary Department, as processes may be updated each session.
Haruna Ayuba is an Educationist who loves to write and share information with students and Guardians, helping them make the right decisions faster.
He is also an editor, AI lover and a prompt engineer.
Using AI to make a positive impact.
